Contact Us - PHFL
PHFL Home Loans and Services Limited
207, 209, 2nd Floor Antriksh Bhawan, 22,
Kasturba Gandhi Marg, New Delhi – 110001
Prashant Khera
Toll free- 011 – 23735678
Contact Us
Thank You
Thank you for reaching out to PHFL Home Loan and Services Ltd. We will contact you soon.
Disclaimers
PHFL Home Loan & Services Ltd. has made all efforts to ensure that the contents of this website do not contain any mistakes, omissions, inaccuracies, typographical and other errors. However, PHFL Home Loan & Services Ltd. assumes no responsibility, if any such errors are there in the contents of the website. PHFL Home Loan & Services Ltd. makes no warranty or representation that this website is free from all errors, mistakes, etc. Hyper links, if any, to other Internet websites are at user’s own risk. The contents of these sites are not verified or endorsed by PHFL Home Loan & Services Ltd. in any way. PHFL Home Loan & Services Ltd. makes no warranty or representation that the contents of such websites are error free and correct. PHFL Home Loan & Services Ltd. has taken all steps to prevent the introduction of viruses, worms or other destructive material to this website. However, PHFL Home Loan & Services Ltd. does not guarantee or warrant that this website or the material that may be downloaded from this website does not contain any such destructive material. PHFL Home Loan & Services Ltd. shall not be liable for any harm or damages which may be caused due to such destructive material present in this website. PHFL Home Loan & Services Ltd. has taken all steps to protect the customer information. However, PHFL Home Loan & Services Ltd. shall not be liable or responsible and expressly disclaims any liability arising on account of information passing through unauthorized access of the website or otherwise.
Privacy Policy
This Privacy Policy governs the manner in which PHFL Home Loans and Services collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.phfl.com website (“Site”). This privacy policy applies to the Site and all products and services offered by PHFL Home Loans and Services Limited.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
PHFL Home Loan & Services Limited may collect and use Users personal information for the following purposes:
- To improve customer service information you provide helps us respond to your service requests and support your needs more efficiently.
- To process payments
- We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
PHFL Home Loan & Services Limited has the sole discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
TO ACT FAIRLY AND IN A TRANSPARENT MANNER
The Company shall act fairly and reasonably in all dealings with Customers by ensuring that.
- The commitments and standards prescribed in this Code are met for all Products, Services, Procedures, & Practices.
- Company’s Products & Services meet relevant Laws & Regulations in letter & spirit.
- Company’s dealings with Customers rest on the Ethical Principles of Integrity & Transparency
Company will transparently disclose to the borrower all information about fees / charges payable for processing the loan application, the amount of fees refundable if loan amount is not sanctioned / disbursed, pre-payment options and charges, if any, penalty for delayed repayment if any, conversion charges for switching loan from fixed to floating rates or vice-versa, existence of any interest reset clause and any other matter which affects the interest of the borrower. Company will disclose ‘all in cost’ inclusive of all charges involved in processing / sanction of loan application in a transparent manner. Company will ensure that such changes / fees are non-discriminatory.
Copyright ©2024 PNBHFL